For visitors at Texas Orthopedic Hospital
We want you to feel safe and comfortable when visiting a patient at our hospital. Learn more about the amenities and services we offer our visitors.
Information for our visitors
We work to elevate your hospital experience as much as possible, answering any and all questions you may have.
Visiting hours at our hospital
We allow one person alongside each patient during visiting hours. Subject to specific time, age or capacity restrictions, you are encouraged to visit us between 9:00am and 9:00pm. No visitors will be allowed to enter the hospital after 9:00pm without the approval of the house supervisor. At 8:45pm, announcements will be made by loudspeaker and floor staff for the end of visitation hours. Charge nurses will clear the floors by 9:00pm.
Visitation restrictions
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Parking options
Ample covered parking is offered 24/7. Optional valet services are available in front of the hospital Monday through Friday, 6:00am to 6:00pm, for a flat rate of $11 per day. There is no charge for weekend parking, which starts Friday at 10:00pm and ends Monday at 6:00am.
Handicap-accessible spaces are also available for those with special needs.
If you anticipate a longer visit, five-day parking passes are available. You are cautioned not to park in reserved or restricted areas, and please lock your car. If you need assistance with your vehicle, or more parking information, please call a security representative at extension 3999.
Surgery waiting areas
While your loved one is in surgery, you can relax in the waiting areas near the operating rooms on the first and second floors. Coffee and reading materials are available to make the wait as pleasant as possible. Our surgery text messaging service can also keep you informed along the way.
Free Wi-Fi
Wi-Fi is available for you through our guest network.
Gifts for purchase
Floral arrangements and other gifts are available for purchase on the fifth floor in The Bones Bistro. Please check with your loved one's nurse to make sure the gift, including food or drink, is appropriate for them.
Dining options
You can enjoy a snack or meal at multiple locations inside our hospital.
The Bones Bistro
The Bones Bistro is our rooftop eatery located on the fifth floor. Open Monday through Friday, from 7:00am to 4:00pm, this eatery serves made-to-order sandwiches, pastries, snacks, coffee and tea. Here, there is ample room to relax and enjoy a spectacular view of the city.
Corner Café
Although the Corner Café's dining room seating area is open 24/7, food service is provided Monday through Friday at the following times:
- Breakfast — 6:30am to 10:00am
- Lunch — 11:00am to 2:00pm
- Dinner — 5:30pm to 7:00pm
As a guest, you can enjoy one complimentary meal in our Corner Café with the person you’re visiting. We just ask that you present a ticket at the conclusion of your meal, which is provided to your friend or family member in a “Welcome Letter” upon admission to their room.
Vending machines
Snacks and beverages are available 24/7 in the first-floor dining room.
ATM access
Our hospital's ATM is located on the first floor inside the Corner Café.
Security services we offer
To provide the safest, healthiest environment possible for everyone, we have zero tolerance for violence. Our security representatives are in the hospital 24/7. As needed, they can be reached by dialing extension 3999.
All verbal and nonverbal threats should be reported as soon as possible to a nurse or hospital security representative.